Q. What will be delivered and when will the work be completed?

The City of London Corporation (City Corporation) is redeveloping the former Richard Cloudesley School site to provide a new school, the City of London Primary Academy Islington (COLPAI), with space for 420 pupils and 38 nursery spaces. In addition, the redevelopment will provide 66 new homes for social rent. The completion date for the school is Quarter 2, 2020 and the new homes will be built by Quarter 2, 2021.

Q. Will you be cleaning the surrounding streets? Will you clean my window and balcony?

Vehicles leaving the site are cleaned to make sure dirt is not brought out to the road and on-site dust suppression is in place. We also undertake a bi-monthly window cleaning of surrounding properties.

Q. What mitigation against noise, dust and vibration is in place?

Screening of the site contains noise and dust. Dampening down using misters are used to suppress dust. Monitoring is in place to keep a log of vibrations, noise and dust.

We have also provided an area of respite for the local community away from the works. The area is located in the Golden Lane Estate Community Centre and residents are welcome to use the break-out space in the lower ground floor of the centre where there is free Wi-Fi. This space is open Monday to Friday from 8am to 6pm.

Q. Will there be screening to protect my privacy / the allotments?

Hoarding has been used to protect the privacy of residents and the allotments.

Q. What is the best way for us to register any complaints that we may have?

For site emergencies, please contact Steven McCarthy, ISG, on 07825 719 496 or Stephen Beattie, ISG, on 07816 418 156. All other general enquiries or complaints can be sent to info@colpai-project.co.uk. The COLPAI Project Team has a communications protocol for formal complaints and this is the best way for you to register any complaints that you may have.

All complaints are dealt with in accordance with the City Corporation’s established Complaints Procedure, which includes an acknowledgement within three working days and, a full response within 10 working days. We recognise that some complaints will need to be dealt with more urgently, which we will endeavour to do so.

Q. Why are you not using acoustic barriers on-site to reduce the noise generated from the works?

Due to the nature and proximity of the works, acoustic barriers simply would not be practical and would not work to any significant extent.